- Efficient data collection facilities and methods that don't force budget vs. quality trade-offs:
- Advanced online survey capabilities
- Live digital recording capabilities: both quantitative and qualitative
- Secure and redundant systems, security audited by several Fortune 100 clients.
- One of the largest MR call centers in Canada
- Extensive experience in central facility and intercept work in North America, Europe, and Asia.
- Dedicated multi-language
transcription and data coding team
- Read more about our data collection capabilities.
- Expert, innovative analysis and modeling capabilities (carried out by consultants who understand your industry and your company) that help address your business issues in practical, actionable ways.
- A relentless application of technology to process automation and the development of entirely new applications embedded into the operating systems of the client organization:
- Open source software - allows us to develop and use our own in-house tools, so we are not restricted by the features and capabilities of commercially built software
- Solutions customized or adapted to your company's research and information needs
- Dedicated programming team to support our growing client base
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